A warm welcome to each of our new clients

1st July 2020
by Sara Peake

We are delighted to welcome a number of new clients to the Iken community. We look forward to you joining us at our regular user groups and on-line focus sessions where we can introduce you to new colleagues across our existing user community.

We would like to welcome:

  • East Devon District Council
  • Merseyside Fire & Rescue Service
  • The Police & Crime Commissioner for Lancashire
  • Buckinghamshire Council
  • Breckland Council
  • South Holland Council
  • Rutland County Council

At Iken our clients really are at the core of everything we do. When you buy an Iken product, you’ll be fully supported no matter your location or scale of operation – ensuring you get the most from your investment.  All Iken clients benefit from:

  • The Iken Support Desk – based in Bristol, UK and shortlisted for Best Service Desk Customer Excellence Finalists 2020 – Service Desk Institute
  • Experienced account management
  • Client-centric product roadmap
  • Annual software upgrades incorporating new functionality as requested by our clients
  • Regular Iken User Groups – expanded to on-line Iken Lockdown Surgeries during Covid-19
  • Iken workflow ‘swap shop’ facilitating the sharing of common processes across a range of sectors
  • A comprehensive suite of management information tools

Contact us to discuss your requirements

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