Hertfordshire County Council Legal Services team have been a client of Iken since 2014

24th May 2022
by Sara Peake

“The Hertfordshire County Council Legal Services team has been a client of Iken since 2014. The Iken case management system has many features and allows our various team members to collaborate effectively. The accurate time recording and intuitive document court bundling modules help us to save precious time and resources. We appreciate that good data housekeeping is essential for GDPR and overall best practice assessments, which is why we invested in an Iken Data Health Check. The experienced Iken projects team spent time analysing our data, templates, precedents and reporting information to advise on best practice structures and how to improve our data quality. While some of their recommendations were as expected, it encouraged us to implement a few quick and specific changes to the database, to streamline the overall experience for users. This was a helpful exercise which we would recommend to others.”

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