The Challenges

HR teams deal with a complex and varied workload managing disciplinaries, tribunals, legal compliance, workforce training and development, management changes, recruiting and retaining employees and workforce diversity.   Alongside all their day-to-day challenges and tasks, HR teams are often at the fore- front of managing remote and hybrid working models for their organisations whilst dealing with new issues arising as a consequence of the pandemic, such as furlough and the potential re-structures and redundancies.

How We Support HR Teams

Iken software assists HR teams in managing complex cases and processes, supporting senior management in strategic decision making, reducing costs, demonstrating value, and increasing capacity to deal with mounting workloads. For example:

  • Central electronic document storage and email management
  • Templates and precedents to cover the broad spectrum of work covered by HR
  • Proactive process mapping through workflow development
  • Electronic document bundling for tribunals
  • Iken search tools saves hours retrieving and viewing important information e.g., for Freedom of Information Requests
  • Restricted access options improve overall levels of privacy and security
  • Extensive management information

“Following a robust procurement process, we selected Iken Desktop as our HR case and knowledge management system. We are delighted with the quality of the product and with Iken as a technology partner.”

Thurrock Council HR Team

  • Iken – supporting the HR community

    17th July 2020
    by Sara Peake

    At Iken we are proud of being a corporate sponsor of the PPMA – Public Services People Managers Association and all the wonderful work they do to support the HR and OD community. Throughout the Covid-19 crisis the PPMA have been running a series of ‘Lunch and Learn’ webinars which Iken were delighted to support: Jennifer Curry, […]

  • Celebrating the Human in the Workplace: PPMA HR Conference Highlights

    22nd May 2018
    by Sara Peake

    A true highlight of any public sector calendar is the annual Public Services People Managers Association (PPMA) HR event. We had a brilliant time in Gateshead from 18-20 April, with talks on everything from the future of work to artificial intelligence.

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