The Challenges

HR teams deal with a complex and varied workload managing disciplinaries, tribunals, legal compliance, workforce training and development, management changes, recruiting and retaining employees and workforce diversity.   Alongside all their day-to-day challenges and tasks, HR teams are often at the fore- front of managing remote and hybrid working models for their organisations whilst dealing with new issues arising as a consequence of the pandemic, such as furlough and the potential re-structures and redundancies.

How We Support HR Teams

Iken software assists HR teams in managing complex cases and processes, supporting senior management in strategic decision making, reducing costs, demonstrating value, and increasing capacity to deal with mounting workloads. For example:

  • Central electronic document storage and email management
  • Templates and precedents to cover the broad spectrum of work covered by HR
  • Proactive process mapping through workflow development
  • Electronic document bundling for tribunals
  • Iken search tools saves hours retrieving and viewing important information e.g., for Freedom of Information Requests
  • Restricted access options improve overall levels of privacy and security
  • Extensive management information

“Following a robust procurement process, we selected Iken Desktop as our HR case and knowledge management system. We are delighted with the quality of the product and with Iken as a technology partner.”

Thurrock Council HR Team

  • Iken at the PPMA Annual Conference this April…

    12th April 2023
    by Matt

    We’re looking forward to another fantastic conference with the Public Services People Managers Association (PPMA) coming up in a couple of weeks. We’ve partnered with the PPMA for many years and their events are always engaging, informative & cover a wide range of topics in the public sector HR space. We’re delighted to be exhibiting […]

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