The Challenges

Local and national Trading Standards provide a vital role in the protection of consumer rights and meeting the challenges from fraudulent traders both on-line and in person. The global pandemic increased the pressure on Trading Standards as they had to rapidly address the legitimacy of safety equipment suppliers, for example PPE and hand sanitizers. With such a wide variety of potential cases to monitor often over extended periods of time the requirement to manage, report and present evidence is essential

How we help Trading Standards

The central storage and sharing of all investigation work

Electronic document bundling of investigation work for court

Easy file searching and viewing technology

Workflow design to map processes with alerts to key dates improves consistency in investigations

Extensive management reporting

To find out more please contact us

  • ‘Piering’​ into the world of Trading Standards in Brighton: CTSI conference

    16th July 2019
    by Sara Peake

    Iken Chief Commercial Officer & Director, Stephen Wanless, looks back the recent CTSI Annual Conference: Earlier this month, a colleague and I attended the #CTSISymposium at the famous Brighton Metropole. Since returning to the office and reflecting on the event, the following words from Kelly Tolhurst MP’s opening keynote about the remarkable work of many […]

  • The Iken Support Commitment

    28th October 2019
    by Sara Peake

    What separates a company you buy from once and another you’re with for years? Of course the quality of their product or service plays a big part, but it’s often the aftercare they provide that sticks in your mind. That’s where the companies who make you feel valued set themselves apart. Regardless of their size, […]

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