Cardiff City Council

“Cardiff City Council Legal Services team are delighted to have selected Iken Cloud as their SaaS Case Management Solution. The breadth of functionality, levels of security and intuitive user interface support our Digital Strategy objectives.”

Chelmsford City Council

“I don’t know how we would have coped prior to onboarding with Iken. In a very short period of time, our team has already gained significant benefits from adopting Iken Cloud as its new case management system. Our team worked really well with Iken’s, ensuring that our implementation ran smoothly and was delivered within our preferred timescales. The team is embracing its use of Iken Cloud, learning more and more each day and we look forward to continually growing our use of the new functionality well into the future”.

Lancashire Constabulary

Lancashire Police are pleased to confirm that having recently procured Iken Cloud, the Legal Team have now successfully onboarded the new platform. Throughout this project, Iken have been supportive and professional, and in particular our team found the training to be very informative and it was well received by each member of our team. Having successfully commissioned the new system, we look forward to reaping the many benefits that our new Cloud solution will deliver and wish to thank the Iken team for supporting us throughout our journey.

Suffolk County Council

Having worked with our current system for many years, the decision to move away was not one we took lightly. Having explored the case management marketplace and the various systems designed for local government legal teams like ours, we are really pleased to have selected Iken as our new provider. Iken Cloud will allow us to modernise our legal processes, centralise our case-critical data and support our mobile workforce from a range of devices. We look forward to working with Iken’s team over the coming months and years and to joining their wide community of local government legal clients

The Royal Borough of Greenwich

“The Royal Borough of Greenwich’s Legal Services team has been using Iken Desktop for over 15 years. We greatly value the effective case management solution the software delivers, the responsiveness and high standard of service we receive from the team at Iken, and the way the user community is involved in shaping the future development of the company’s technologies. We are now delighted to be moving to Iken’s Software as a Service product, Iken Cloud, a solution that fits with the Council’s Digital Strategy whilst continuing to meet the practical needs of our busy department. We’re looking forward to working with the new solution and continuing our long-standing relationship with a trusted supplier”

North Lincolnshire Council

“From procurement, to Go Live of Iken Cloud migration from Iken Desktop, we have worked closely with the Iken Project team to implement the Legal Case Management solution within our Authority. The project team have been professional with exceptional organisational skills, project management and knowledge to help us deliver within our timescales. The team have gone over and above to tailor the solution to our individual needs, giving us advice on best practice to use the system to its full potential. A friendly, approachable , supportive and positive team. It has been a pleasure to work with them all”.

London Borough of Bromley

The London Borough of Bromley is pleased to confirm that it has chosen Iken Cloud as the new case management solution for our Legal Services department. As a fully hosted, Software as a Service solution, Iken Cloud met both our user needs and our technology strategy, whilst the company’s extensive experience in working with public sector teams – including a number of London Boroughs – gave us confidence that Iken would be the right fit for us. We’re excited to get started.

Charnwood Borough Council

“Charnwood Borough Council is one of the largest district councils in the country, and the in-house Legal Services team are responsible for providing efficient and effective legal support to all the Council’s services. We have selected Iken Cloud as the SaaS Case Management Solution for our Legal Services team. The fully hosted cloud software will enable our team to safely collaborate remotely and the breadth of features and intuitive user interface will support user adoption. As established case management providers, we believe that Iken will provide us with the services and support required by our Legal Services team.”

Surrey Heath Borough Council

“After working closely with the Iken team we came to realise that Iken Cloud would provide us with the functionality we required and would meet our Digital Strategy objectives. From engaging with the Iken Projects team to understanding the migration process, we were delighted when we successfully switched over to Iken Cloud only 2 months later.”

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