Iken Connect
Collaborate. Communicate. Connect.
Secure collaboration and communication for case management, connected to the case.
LIVE WEBINAR
Secure. Connected. Controlled.
Discover how Iken Connect supports secure collaboration, connected communication, and document sharing - helping the right people access the right information at the right time.
30th June 2026
10:30 - 12:00
Supporting Connected Collaboration
Extending collaboration beyond the core case management environment
Built alongside Iken Cloud – Iken Connect supports secure collaboration around legal and case management work without introducing another disconnected system.
Connected communication – Securely share updates, communication, documents, and actions across internal and external stakeholders while keeping collaboration connected to the case.
Supporting shared working – Help make communication, updates, and collaboration around casework feel clearer and easier to manage.
Use Cases
Different people. Connected access. One case.
Built to work alongside Iken Cloud, Iken Connect supports secure collaboration around legal and case management work by extending communication and shared working beyond the core case management environment.
Internal Teams
Keep communication, updates, and actions connected to the case across departments and teams.
Share updates securely
Improve visibility across services
External Firms
Collaborate securely externally without relying on fragmented communication and email chains.
Secure document sharing
Controlled external access
Instructing Officers
Help officers stay informed, provide updates, and contribute securely throughout the life of a case.
Stay updated on progress
Provide information securely
Service Users
Provide secure, accessible communication and updates without increasing administrative burden.
Share updates securely
Upload documents and responses
Partner Organisations
Work securely with external organisations while keeping collaboration connected to the case.
Controlled information sharing
Shared visibility with stakeholders
LIVE WEBINAR
See how connected collaboration works in practice
Discover how Iken Connect supports case management, collaboration, and secure document sharing.
30th June 2026
10:30 - 12:00
Why Collaboration Around Casework Is Changing
Managing cases rarely involves just one team
Increasingly connected working – Legal and public sector organisations increasingly collaborate across departments, external firms, and shared services.
Disconnected communication – Updates and communication can quickly become fragmented across inboxes, disconnected systems, and manual processes.
Operational complexity – Too much time gets spent chasing updates, managing email chains, and maintaining visibility across stakeholders.
Built Through Real Operational Conversations
Iken Connect has been shaped through ongoing discussions, demonstrations, workshops, projects, and Iken Labs sessions with organisations across legal and public sector services.
The focus has been on understanding the practical realities teams face around collaboration, communication, visibility, shared working, and external stakeholder engagement. This didn’t start with a product idea - it started with recurring operational challenges organisations were trying to solve.
