19th July 2023
Case Management Solutions
Our innovative product portfolio, fully developed and supported in the UK, incorporates 25 years of experience across both public and private sectors. We empower teams and organisations to manage complex and diverse workloads more effectively.Product
How we support our clients
"I would like to just say how excellent your service desk is at Iken. Our queries are always met with a positive attitude and friendly outcome focused solutions! We would just like to express thanks to the team for the excellent customer service they deliver"
Emma Newby, Legal Practice Manager, Royal Borough of GreenwichService and Support
What our clients are saying...
“I don’t know how we would have coped prior to onboarding with Iken. In a very short period of time, our team has already gained significant benefits from adopting Iken Cloud as its new case management system. Our team worked really well with Iken’s, ensuring that our implementation ran smoothly and was delivered within our preferred timescales. The team is embracing its use of Iken Cloud, learning more and more each day and we look forward to continually growing our use of the new functionality well into the future”.
Legal & Democratic Services Manager and Monitoring Officer - Lorraine BrowneRead More
Market Leading Case Management Technology
We deliver a fully scalable, highly configurable, feature-rich case management platform, supporting collaboration and increased productivity, across a wide range of teams and organisations.
Iken Cloud integrates with a number of third party technologies including Microsoft 365 and Google WorkSpace.
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Simplifying Collaborative Working
Iken offers transparency and ease of access, supporting teams to work better together
Case & Matter Management
Manage knowledge centrally
Email & Document Management
Pre-populate documents & emails
Time Recording & Analysis
Manage resources effectively
Court Bundling & Document Collation
Instantly collate documents
Generate detailed reports
Supporting Efficiency & Productivity
Free up knowledge workers to focus on adding value
10th November 2023,
3rd October 2023,
Aintree Racecourse, Liverpool
26th April 2023,
Hilton Metropole, Birmingham
31st January 2023,
QEII Conference Centre London
11th November 2022,
"Iken enables us to do more for less. The volumes of work going through the department would not have been possible without Iken"
Sarita Riley, Southampton City Council
"We want to be an excellent legal team and Iken has supercharged our ability to do this"
Debbie Samson, Staffordshire County Council
“I’d absolutely recommend working with Iken to other adult social care commissioning teams – for any kind of service like ours, Iken is the way forward.”
Laura Gaudion, Isle of Wight Council
"The biggest benefit of using Iken is that it has enabled us to work efficiently and effectively as a team, allowing us to build capacity to undertake more income generating work"
Emma Mason, eastlaw
“Iken allows us to provide hard evidence to demonstrate the team’s workload and where resources need to be directed.”
Damian Boote, Greater Manchester Police