• Case Management Solutions

    Our innovative product portfolio, fully developed and supported in the UK, incorporates 25 years of experience across both public and private sectors. We empower teams and organisations to manage complex and diverse workloads more effectively.

  • How we support our clients

    "I would like to just say how excellent your service desk is at Iken. Our queries are always met with a positive attitude and friendly outcome focused solutions! We would just like to express thanks to the team for the excellent customer service they deliver"

    Emma Newby, Legal Practice Manager, Royal Borough of Greenwich

    Service and Support
  • What our clients are saying...

    “I don’t know how we would have coped prior to onboarding with Iken. In a very short period of time, our team has already gained significant benefits from adopting Iken Cloud as its new case management system. Our team worked really well with Iken’s, ensuring that our implementation ran smoothly and was delivered within our preferred timescales. The team is embracing its use of Iken Cloud, learning more and more each day and we look forward to continually growing our use of the new functionality well into the future”.

    Legal & Democratic Services Manager and Monitoring Officer - Lorraine Browne

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  • Market Leading Case Management Technology

    We deliver a fully scalable, highly configurable, feature-rich case management platform, supporting collaboration and increased productivity, across a wide range of teams and organisations.
    Iken Cloud integrates with a number of third party technologies including Microsoft 365 and Google WorkSpace.

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Simplifying Collaborative Working

Iken offers transparency and ease of access, supporting teams to work better together

  • Case & Matter Management

    Manage knowledge centrally

  • Email & Document Management

    Pre-populate documents & emails

  • Time Recording & Analysis

    Manage resources effectively

  • Court Bundling & Document Collation

    Instantly collate documents

  • Management Information

    Generate detailed reports

Our Product

Supporting Efficiency & Productivity

Free up knowledge workers to focus on adding value



Our Clients

  • Durham County Council
  • Greater Manchester Police
  • Southampton City Council
  • Staffordshire County Council
  • Telegraph Media Group
  • "Iken enables us to do more for less. The volumes of work going through the department would not have been possible without Iken"

    Sarita Riley, Southampton City Council

  • "We want to be an excellent legal team and Iken has supercharged our ability to do this"

    Debbie Samson, Staffordshire County Council

  • “I’d absolutely recommend working with Iken to other adult social care commissioning teams – for any kind of service like ours, Iken is the way forward.”

    Laura Gaudion, Isle of Wight Council

  • "The biggest benefit of using Iken is that it has enabled us to work efficiently and effectively as a team, allowing us to build capacity to undertake more income generating work"

    Emma Mason, eastlaw

  • “Iken allows us to provide hard evidence to demonstrate the team’s workload and where resources need to be directed.”

    Damian Boote, Greater Manchester Police

More On Our Clients

Contact us to discuss your requirements

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