BUILT FOR POLICE LEGAL
Greater control across complex and sensitive legal work
Police Legal teams operate in highly scrutinised environments where decisions can carry operational, financial and reputational consequences. Iken provides the structure, visibility and auditability needed to manage that work with confidence.
Matter Management
Maintain control across legal matters
Centralise litigation, claims, investigations and advisory work in one structured system, with clear ownership of matters, actions and next steps.
Outcome
Greater Control
Governance & Audit
Strengthen governance and defensibility
Maintain complete audit trails of activity and decisions, helping demonstrate that matters are managed consistently and appropriately.
Outcome
Defensible Decisions
Professional Standards
Manage misconduct with confidence
Use configurable matter types and workflows to support misconduct, disciplinary and standards processes alongside wider legal work.
Outcome
Consistent Processes
Document Management
Keep documents and evidence connected
Keep correspondence, legal advice, evidence and supporting documents connected to the relevant matter, making information easier to manage.
Outcome
One Record
Reporting & Risk
Improve oversight of legal risk
Give legal leaders greater visibility of active matters, key risks and workloads through structured data, reporting and dashboards.
Outcome
Clear Oversight
Connected Teams
Bring teams around the matter
Support coordination between Legal, Professional Standards, HR and operational teams while maintaining appropriate control over sensitive information.
Outcome
Better Coordination
IKEN CONNECT
Keep legal teams and instructing officers connected
Police Legal teams rely on information and updates from across the force. Iken Connect keeps collaboration secure and connected to the case, without relying on separate email chains.
Secure document sharing
Share case-related documents with the people involved.
Connected communication
Keep updates and communication associated with the case.
Controlled collaboration
Work with relevant internal and external stakeholders while maintaining appropriate access.
Explore Iken Connect
IKEN CONNECT
Instructing Officers
Professional Standards
HR & People Teams
External Advisers
Partner Organisations
“After 12 years with Iken, we highly recommend their case and knowledge management system. Iken has transformed our work—boosting productivity, streamlining processes, demonstrating team value, and supporting cost recovery.”
“Lancashire Police Legal Team have successfully onboarded Iken Cloud. Iken’s support and professional training were invaluable, and we look forward to the many benefits our new cloud solution will deliver. Huge thanks to the Iken team.”
AFTER
One shared legal record
Correspondence
Legal Advice
Documents
File Reviews
From fragmented files to full legal oversight
Warwickshire Police moved from paper records, individual inboxes and inconsistent filing to a centralised legal case management system, giving its growing legal team shared access, consistent processes and greater oversight.
Centralised legal files
Consistent, auditable processes
Better team continuity
“We have to have something professional… to allow for proper reporting, a single standard across all colleagues.”
Michael Goucher
Solicitor, Warwickshire Police
VISIBILITY & ACCOUNTABILITY
IKEN FOR POLICE
One system for the breadth of Police Legal work
Ready to see Iken in practice?
Short, no-obligation conversation
Litigation & Claims
Manage complex disputes and proceedings with clear oversight from instruction through to resolution.
Civil litigation
Claims against the force
Judicial reviews
Inquests
Court and hearing documentation
Professional Standards
Support sensitive misconduct and disciplinary work through consistent, auditable processes.
Misconduct matters
Disciplinary processes
Professional Standards support
Investigations
Governance reviews
Employment & Advisory
Bring day-to-day legal advice and wider employment and commercial work into one structured environment.
Employment disputes
Employment tribunals
Operational legal advice
Contracts and commercial matters
Policy and governance advice
Governance & Oversight
Give legal leaders the visibility and assurance needed to manage risk, accountability and compliance.
Legal risk management
Audit trails
Matter reviews
Management reporting
Compliance and accountability
FAQs
Frequently Asked Questions
What is legal case management software for police forces?
Legal case management software helps Police Legal teams manage legal matters, documents, correspondence, actions and key dates in one structured system. Iken provides a central record for each matter, helping teams manage complex legal work consistently while improving visibility, accountability and oversight.
What types of matters can Police Legal teams manage in Iken?
Police Legal teams can use Iken to manage a wide range of work, including civil litigation, claims against the force, judicial reviews, inquests, employment disputes, operational legal advice, contracts, misconduct matters and Professional Standards work. Configurable matter types and workflows allow Iken to reflect the different processes, information and actions required for each area of legal work.
How can case management software support police misconduct and Professional Standards matters?
Iken can support misconduct, disciplinary and Professional Standards matters by bringing case information, documents, actions, key dates and decisions together in a structured matter record. Configurable workflows can help teams follow consistent processes, while access controls and audit trails support the appropriate management of sensitive information and provide a clear record of activity.
How does Iken help Police Legal teams maintain an audit trail?
Iken records activity against the relevant matter, creating a clear history of the work undertaken. Documents, correspondence, actions and decisions remain connected to the matter, helping Police Legal teams see what has happened, who has been involved and how the matter has progressed. This supports greater accountability, governance and defensibility.
Can Iken help Police Legal teams manage documents and evidence?
Yes. Iken provides centralised document management so legal documents, correspondence and supporting information can be stored against the relevant matter rather than being fragmented across individual inboxes, shared drives or paper files. At Warwickshire Police, Iken replaced fragmented paper and inbox filing with centralised, searchable digital files.
Can Iken support collaboration between Legal, Professional Standards and HR?
Yes. Iken can help Legal, Professional Standards, HR and other authorised teams work around the same matter while maintaining appropriate access controls. Keeping information and activity connected reduces reliance on separate inboxes, folders and disconnected records, while helping colleagues access the context they need to progress work.
Can Police Legal teams configure their own matter types and workflows?
Iken supports configurable matter types and workflows, allowing legal teams to structure different types of legal work around their own processes and governance requirements.
How does legal case management improve reporting and oversight for police forces?
A structured legal case management system captures consistent matter information that can be used for management reporting and oversight. This can help legal leaders understand caseloads, matter status, activity and risk without manually bringing together information from fragmented systems.
Is Iken suitable for sensitive Police Legal information?
Iken is designed for organisations managing sensitive and highly scrutinised information. Access can be controlled according to user permissions, helping ensure that sensitive matters and documents are available only to authorised users. Iken also provides auditability and structured information management to support the governance requirements of Police Legal teams.
Can Iken be configured around existing Police Legal processes?
Yes. Iken can be configured around the way your Police Legal team works, with matter types, workflows, actions and information structured around different areas of legal work. This allows teams to introduce greater consistency and control without relying on a single standard process for every type of matter.
Security & Compliance
Secure, Reliable, and Built for Public Sector Compliance
Ensuring data security and regulatory compliance is at the core of Iken Cloud. Our system provides secure case management, audit-ready oversight, and controlled access, giving legal and public sector teams the confidence to operate with assurance.
ISO 27001 Certified
ISO 27001-certified information security management supporting the protection of sensitive case information.
UK Government & Public Sector Approved
Designed to meet regulatory and security requirements.
Secure Cloud Hosting & Access Controls
Hosted in UK-based industry-leading data centres for maximum security.
BOOK A DEMO
See how Iken could work for your Police Legal team
Explore how Iken can help your team centralise legal work, strengthen governance and gain greater visibility across complex and sensitive matters.
Short, no-obligation conversation
