Centralised Support for Your Success
Know What Matters Most
We empower organisations to streamline, enhance productivity, and focus on what truly matters.
Trusted by thousands of organisations across the UK
Supporting public, private, and not-for-profit sectors
Founded in 1992 to empower knowledge workers
Our Roots
Built on Innovation and Service
Iken began in 1992 when co-founders Andrew Chester and Elizabeth Miles saw the need for a flexible, people-centred software solution for knowledge workers
Founding Inspiration
What started as a simple idea has grown into a robust system, empowering thousands of organisations today to work smarter and make a greater impact.
Progression
We’ve continually adapted our solutions to meet our clients’ evolving needs, developing a case management system that simplifies processes and supports productivity.
Customer-Centric Approach
We’re driven by our clients’ needs, helping them improve their workflows, centralise data access, and gain better insights to manage their day-to-day work more productively.
Our Promise
Know What Matters
We’re here to help you manage what’s essential. Our team provides dependable, tailored support to simplify your workday. Trust us to make your day run smoothly – because your success matters to us.
Our Mission
We strive to enrich working lives by providing intuitive case management software, designed to serve various sectors with solutions that simplify workflows and prioritise the needs of every user.
Our Vision
To become the go-to partner for organisations seeking a centralised system for business-critical information. Through ongoing development and seamless integration, we’re committed to ensuring our solutions remain valuable in any workspace.
Iken Values
Guiding Principles of Iken’s Success
Our Culture
Innovation, Flexibility, and Growth
At Iken, we foster a collaborative and supportive workplace with flexible work arrangements and clear growth opportunities. We celebrate our team’s achievements with seasonal events, team-building activities, and a welcoming, inclusive environment.