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Iken Connect

Continue the Conversation

Continue the Conversation

Book a Discovery Session ➜

Explore the Resources

IN CONVERSATION

2 Minutes

Why We Built Connect

Why recurring customer challenges led to the creation of Iken Connect.

Iken’s interface Screenshot for Transforming Legal Services with Cloud Case Management
Iken’s interface Screenshot for Transforming Legal Services with Cloud Case Management

Why Connect?

How It Works

Built With Customers

FAQs

Continue the Conversation

Book a Discovery Session ➜

30 minute Connect Discovery Session

Explore the Resources

Watch the discussion, webinar highlights
and more.

The Challenge

Collaboration already happens

WEBINAR CLIP

2 Minutes

The Challenge Isn’t Whether Collaboration Happens

Why collaboration already exists and where organisations are struggling today.

Matter Management feature icon in Iken Case Management Software for Legal and Public Sector Teams

Watch the Full Webinar (Client Access Required)

See the full product walkthrough and audience Q&A.

The challenge is how it happens. Today’s organisations already collaborate every day through email, Teams, SharePoint and phone calls.

Connect brings those conversations back around the case, giving everyone the information they need while maintaining security, visibility and control.

The Solution

Different People. Connected Access. One Case.

Bring together colleagues, partner organisations, external legal representatives, service users and other stakeholders through one secure collaboration space.

Instead of chasing updates across multiple systems, Connect keeps conversations, documents and activity connected to the case.

Iken’s interface Screenshot within the legal case management software

Our Approach

Built With Customers, Not Just For Them

IN CONVERSATION

3 Minutes

We Didn’t Start With Code. We Started With Customers.

How customer conversations shaped Connect before any development began.

Matter Management feature icon in Iken Case Management Software for Legal and Public Sector Teams

Watch the Full Discussion

Continue the conversation with the complete 25-minute podcast.

Connect wasn’t designed behind closed doors.

Every workflow, interaction and feature has been shaped through customer research, prototypes and real-world feedback to ensure it solves genuine collaboration challenges.

FAQs

Frequently Asked Questions

How does Iken Connect work alongside Iken Cloud?
Who can collaborate using Iken Connect?
Can multiple people collaborate on the same case?
What happens when someone uploads a document?
How does Connect reduce emails and manual updates?
How are permissions and access managed?
Is Connect similar to SharePoint or Microsoft Teams?
Can Connect support document approval or electronic signatures?
Do external users need an Iken Cloud licence?
Iken’s interface Screenshot for Transforming Legal Services with Cloud Case Management

Conect Resources

Continue Exploring Connect

Whether you’re interested in the bigger picture or want to see Connect in action, explore our latest discussion and some of the key moments from the webinar.

Matter Management feature icon in Iken Case Management Software for Legal and Public Sector Teams

Watch the Full Webinar (Client Access Required)

See the full product walkthrough and audience Q&A.

Matter Management feature icon in Iken Case Management Software for Legal and Public Sector Teams

Watch the Full Discussion

Continue the conversation with the complete 25-minute podcast.

WEBINAR CLIP

38 Seconds

Two-Way Collaboration in Practice

A demonstration of secure document sharing and collaborative working.

IN CONVERSATION

2 Minutes

Keeping Everyone in the Loop

How better visibility keeps everyone informed without constant updates.

WEBINAR CLIP

1 Minute

Visibility Without Notification Overload

How activity tracking improves visibility without generating unnecessary emails.

IN CONVERSATION

2 Minutes

What Collaboration Actually Means

Exploring what connected collaboration looks like in practice.

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© 2025 Iken Business Ltd. First Floor, PS21, 21 Prince Street, Bristol, BS1 4PH, UK
Registered in England & Wales | Company Registration Number:- 2776536 | VAT Registration Number: GB 609526041

Iken

Contact

Get started

© 2025 Iken Business Ltd. First Floor, PS21, 21 Prince Street, Bristol, BS1 4PH, UK
Registered in England & Wales | Company Registration Number:- 2776536 | VAT Registration Number: GB 609526041

Iken

Contact

Get started

© 2025 Iken Business Ltd. First Floor, PS21, 21 Prince Street, Bristol, BS1 4PH, UK
Registered in England & Wales | Company Registration Number:- 2776536 | VAT Registration Number: GB 609526041