Explore Iken Cloud

Iken Cloud Migration

Frequently Asked Questions (FAQ)

Get answers to common questions about migrating from Iken Desktop to Iken Cloud.

Join our exclusive Iken Desktop user group and ask questions

> Iken’s interface Screenshot for t cardiff city council case study about modernising legal management

Iken’s interface Screenshot for Transforming Legal Services with Cloud Case Management

Technical & Access

Security & Compliance

People, Process & Change

Value & Outcomes

Planning & Timeline

Client-Sourced Advice

Ready to explore your options? See what’s possible with Iken Cloud.

Join our user group and ask questions

This guide is based on the real experiences of Iken clients who’ve successfully moved to the cloud.

Technical & Access

Will our existing case and document structure be retained?

Is there any downtime during the migration?

How does Iken Cloud work with our IT setup (e.g., SSO)?

Do we need to migrate all our historical data?

Will our existing integrations still work (e.g., Outlook)?

Security & Compliance

Where is our data stored?

How does Iken Cloud support audit trails and compliance?

Is Iken compliant with G-Cloud and Cyber Essentials?

People, Process & Change Management

Who should be involved in the migration planning?

How much internal resource is required?

Will this change how we work across teams?

What training is provided?

How do we ensure staff adoption?

Value & Outcomes

What are the time or cost savings?

Can we report on performance and usage more easily?

How does this support strategies like shared services?

Is the system flexible once we’re on Cloud?

Planning & Timeline

How long does a typical migration take?

Can we do a phased go-live or pilot first?

What happens after we go live?

Client-Sourced Advice

What advice would you give to teams considering migration?

What surprised you about the migration?

What would you do differently?

Data Protection

Website Privacy & Terms

SaaS Privacy & Terms

Suppliers

Contact

Get started

© 2025 Iken Business Ltd. First Floor, PS21, 21 Prince Street, Bristol, BS1 4PH, UK
Registered in England & Wales | Company Registration Number:- 2776536 | VAT Registration Number: GB 609526041

Contact

Get started

© 2025 Iken Business Ltd. First Floor, PS21, 21 Prince Street, Bristol, BS1 4PH, UK
Registered in England & Wales | Company Registration Number:- 2776536 | VAT Registration Number: GB 609526041

Contact

Get started

© 2025 Iken Business Ltd. First Floor, PS21, 21 Prince Street, Bristol, BS1 4PH, UK
Registered in England & Wales | Company Registration Number:- 2776536 | VAT Registration Number: GB 609526041