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Iken Cloud Migration

Frequently Asked Questions (FAQ)

Get answers to common questions about migrating from Iken Desktop to Iken Cloud.

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> Iken’s interface Screenshot for t cardiff city council case study about modernising legal management
> Iken’s interface Screenshot for t cardiff city council case study about modernising legal management
> Iken’s interface Screenshot for t cardiff city council case study about modernising legal management
Iken’s interface Screenshot for Transforming Legal Services with Cloud Case Management
Iken’s interface Screenshot for Transforming Legal Services with Cloud Case Management

Technical & Access

Technical & Access

Technical & Access

Security & Compliance

Security & Compliance

Security & Compliance

People, Process & Change

People, Process & Change

People, Process & Change

Value & Outcomes

Value & Outcomes

Value & Outcomes

Planning & Timeline

Planning & Timeline

Planning & Timeline

Client-Sourced Advice

Client-Sourced Advice

Client-Sourced Advice

Ready to explore your options? See what’s possible with Iken Cloud.

Ready to explore your options? See what’s possible with Iken Cloud.

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Join our user group and ask questions

This guide is based on the real experiences of Iken clients who’ve successfully moved to the cloud.

Technical & Access 

Will our existing case and document structure be retained?
Will our existing case and document structure be retained?
Will our existing case and document structure be retained?
Is there any downtime during the migration?
Is there any downtime during the migration?
Is there any downtime during the migration?
How does Iken Cloud work with our IT setup (e.g., SSO)?
How does Iken Cloud work with our IT setup (e.g., SSO)?
How does Iken Cloud work with our IT setup (e.g., SSO)?
Do we need to migrate all our historical data?
Do we need to migrate all our historical data?
Do we need to migrate all our historical data?
Will our existing integrations still work (e.g., Outlook)?
Will our existing integrations still work (e.g., Outlook)?
Will our existing integrations still work (e.g., Outlook)?

Security & Compliance 

Where is our data stored?
Where is our data stored?
Where is our data stored?
How does Iken Cloud support audit trails and compliance?
How does Iken Cloud support audit trails and compliance?
How does Iken Cloud support audit trails and compliance?
Is Iken compliant with G-Cloud and Cyber Essentials?
Is Iken compliant with G-Cloud and Cyber Essentials?
Is Iken compliant with G-Cloud and Cyber Essentials?

People, Process & Change Management 

Who should be involved in the migration planning?
Who should be involved in the migration planning?
Who should be involved in the migration planning?
How much internal resource is required?
How much internal resource is required?
How much internal resource is required?
Will this change how we work across teams?
Will this change how we work across teams?
Will this change how we work across teams?
What training is provided?
What training is provided?
What training is provided?
How do we ensure staff adoption?
How do we ensure staff adoption?
How do we ensure staff adoption?

Value & Outcomes

What are the time or cost savings?
What are the time or cost savings?
What are the time or cost savings?
Can we report on performance and usage more easily?
Can we report on performance and usage more easily?
Can we report on performance and usage more easily?
How does this support strategies like shared services?
How does this support strategies like shared services?
How does this support strategies like shared services?
Is the system flexible once we’re on Cloud?
Is the system flexible once we’re on Cloud?
Is the system flexible once we’re on Cloud?

Planning & Timeline 

How long does a typical migration take?
How long does a typical migration take?
How long does a typical migration take?
Can we do a phased go-live or pilot first?
Can we do a phased go-live or pilot first?
Can we do a phased go-live or pilot first?
What happens after we go live?
What happens after we go live?
What happens after we go live?

Client-Sourced Advice 

What advice would you give to teams considering migration?
What advice would you give to teams considering migration?
What advice would you give to teams considering migration?
What surprised you about the migration?
What surprised you about the migration?
What surprised you about the migration?
What would you do differently?
What would you do differently?
What would you do differently?
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© 2025 Iken Business Ltd. First Floor, PS21, 21 Prince Street, Bristol, BS1 4PH, UK
Registered in England & Wales | Company Registration Number:- 2776536 | VAT Registration Number: GB 609526041

Iken

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© 2025 Iken Business Ltd. First Floor, PS21, 21 Prince Street, Bristol, BS1 4PH, UK
Registered in England & Wales | Company Registration Number:- 2776536 | VAT Registration Number: GB 609526041

Iken

Contact

Get started

© 2025 Iken Business Ltd. First Floor, PS21, 21 Prince Street, Bristol, BS1 4PH, UK
Registered in England & Wales | Company Registration Number:- 2776536 | VAT Registration Number: GB 609526041