Software Tester

About us  

Iken is an independent software company based in central Bristol. We have an excellent reputation for both our efficiency and productivity boosting product suite and our approach to client care. The Iken team is made up of people who aspire to high performance and continuous improvement of themselves and the business - and that’s what we’re looking for from you.  

Our company values are at the heart of what all of our employees do day to day and we want to work with people with whom these values resonate. Within your role you will be expected to work inter-dependently, taking responsibility for your own success and that of the company - whilst being part of high challenge and high support company culture with a busy social life and corporate social responsibility agenda.

Responsible for:

• Supporting the Test Manager in the delivery of a high performing Testing Team by providing specialist expertise

• Planning, designing and executing manual and automated tests for changes to Iken’s knowledge management and case management software based on functional and non-functional requirements

• Contributing to the example mapping and sprint planning activities in reviewing and evaluating requirements

• Assisting in the definition of the requirements for environment, data, resources and tools to deliver on testing requirements for a project

• Detecting, reporting and tracking software defects through to resolution, and amending test cases as required

• Reviewing test plans, defects and test results with a view to continually improving the testing process and the quality of software product

• Communicating test progress, results and providing constructive feedback at appropriate Agile ceremonies 

• Keeping up to date with testing technologies to ensure productivity is enhanced wherever possible personally and for the team

Primary Objectives:

• Devise test plans based on acceptance criteria and provide time estimation for testing activities on desktop and web applications

• Producing, executing and reporting on functional and non-functional test cases according to agreed test design standards and requirements. Modifying tests if necessary following analysis of results and risks or anomalies

• Enable the quality of new software features and releases by testing to the required standard 

• Actively participate in daily scrums and other sprint meetings, including identifying areas for improvement

• Identify and triage bugs to maintain a stable codebase. This may include working with developers in identifying and implementing work arounds as well as long term fixes 

• Maintain test documentation and revise as needed to improve testing function and practices 

• Share knowledge and skills with other teams in the business to provide a robust software product for clients

• Contribute to and adhere to testing standards and best practice – in areas including functional and non-functional testing, defect management and environment management where appropriate

• Contribute to an environment which encourages sharing of good practice, technical knowledge and product knowledge to the wider delivery team, including developers, testers and product.

Skills and Experience

• Experience of manual and automated testing of desktop and web applications in an Agile Scrum environment incl. iterative development, design reviews, personas, example mapping 

• Good understanding of all types of functional and non-functional testing

• Experience of scripting test plans in Gherkin

• Excellent written and spoken communication skills with thorough attention to detail whilst maintaining awareness of the bigger picture

• Working knowledge of testing desktop & web applications across multiple platforms incl. UI testing, and accessibility testing to meet WCAG AA standard 

• Exposure to security testing (OWASP) and use of the Visual Studio suite

• Good knowledge of API testing 

• Competent user of Azure DevOps, GIT

• Understanding of test automation frameworks incl. the test coverage of automated tests in Selenium, BackstopJS, Postman; tests via CICD pipelines

• Basic knowledge of SQL

• Keen interest in new technologies and applications to our business area

• ISTQB Certification (preferred not essential)

Person Specification:

• Solution oriented and self organised

• Creative thinker and questioner 

• Tactful and diplomatic approach to contentious conversations

• Proactive, logical and analytical approach to removing impediments and problem solving

• Ability to explain a technical concept concisely to both technical and non-technical individuals