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DATA GOVERNANCE & RESPONSIBLE AI

EU Data Act:

EU Data Act:

What do you need to know?

What do you need to know?

New EU legislation is changing how data can be accessed, shared and transferred. Discover what the changes could mean for organisations and technology providers.

Helen Naylor · Commercial Contracts Lawyer

Expert-led analysis from Iken

Data Access

Data Portability

Data Governance

Complaint received

Complaint recorded and key details captured in Iken.

Further investigation?

Does the complaint require investigation or additional action following assessment?

Yes - Proceed

Coordinate with service area

Case shared with the relevant team and further information gathered.

Clarification required?

Determine whether further information is needed from the complainant or service area.

Proceed

Request Clarification

UNDERSTANDING THE EU DATA ACT

Giving users greater

control over their data

control over their data

The EU Data Act introduces new rules designed to give users greater control over data generated through connected products and related services. It strengthens rights around accessing and sharing certain data, alongside measures designed to make switching between cloud and other data processing services easier.

Data Access

Organisational Data

Available Information

Access

Share

Transfer

Greater user control

Authored by Helen Naylor · Commercial Contracts Lawyer

Commercial solicitor specialising in technology, IP and data protection, offering expert insight into the EU Data Act.

KEY CONSIDERATIONS

BUILT FOR COMPLAINTS

What is changing?

The EU Data Act introduces new requirements around how data is accessed, shared and transferred. Here are four key areas organisations and technology providers should understand.

Access to Data

New rights to access certain data generated by connected products and related services, with requirements governing how that data is made available.

What this means

Greater control

Data Portability

Measures designed to make it easier for customers to switch between data processing services, including cloud services.

What this means

Fewer barriers

Data Sharing

New obligations around making certain data available and establishing appropriate conditions for its sharing and use.

What this means

Clearer rules

Organisational Responsibilities

Requirements that may affect contractual arrangements, technical processes and how relevant organisations provide access to data.

What this means

Changes to contracts

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Trusted by Local Authorities, Legal Teams & Public Sector Organisations
  • Logo of Ageas a user of Iken’s legal case management software
    Logo of Ashford Borough Council  a user of Iken’s legal case management software
    Logo of Barnsley Borough Council a user of Iken’s legal case management software
    Logo of BANES  a user of Iken’s legal case management software
    Logo of BPIF a user of Iken’s legal case management software
    Logo of Bromley London Council a user of Iken’s legal case management software
    Logo of Canal and River trust a user of Iken’s legal case management software
    Logo of Canterbury City Council a user of Iken’s legal case management software
    Logo of Cardiff City Council a user of Iken’s legal case management software
    Logo of Charwood a user of Iken’s legal case management software
    Logo of Chelsmford City COuncil a user of Iken’s legal case management software
    Logo of City of Westminster a user of Iken’s legal case management software
    Logo of Costwold district council a user of Iken’s legal case management software
    Log of Dyred powys police a user of Iken’s legal case management software
    Logo of eastlaw a user of Iken’s legal case management software
    Logo of Folkesone and hythe district council a user of Iken’s legal case management software
    Logo of forest of dean district council a user of Iken’s legal case management software
    Logo of greater manachester police a user of Iken’s legal case management software
    Logo of herefordshire council a user of Iken’s legal case management software
    Logo of hertfordshire council a user of Iken’s legal case management software
    Logo of hillingdon council a user of Iken’s legal case management software
    Logo of isle of wight council a user of Iken’s legal case management software
    Logo of lancashire constabulary a user of Iken’s legal case management software
    Logo of enfield council a user of Iken’s legal case management software
    Logo of lincolnshire county council a user of Iken’s legal case management software
    Logo of loughborough university a user of Iken’s legal case management software
    Logo of milton keynes city council a user of Iken’s legal case management software
    Logo of north lincolnshire council a user of Iken’s legal case management software
    Logo of North west leicestershire district council a user of Iken’s legal case management software
    Logo of Royal borough of greenwich a user of Iken’s legal case management software
    Logo of Reading borough council a user of Iken’s legal case management software
    Logo of Rotherham metropolitan borough council a user of Iken’s legal case management software
    Logo of Kensington and chelsea borough council a user of Iken’s legal case management software
    Logo of Rushcliffe borough council a user of Iken’s legal case management software
    Logo of south oxforhsire district council a user of Iken’s legal case management software
    Logo of Southampton city council a user of Iken’s legal case management software
    Logo of staffordshire county council a user of Iken’s legal case management software
    Logo of suffolk county council a user of Iken’s legal case management software
    Logo of surrey heath borough council a user of Iken’s legal case management software
    Logo of thurrock a user of Iken’s legal case management software
    Logo of vale of white horse district council a user of Iken’s legal case management software
    Logo of warwickshire police a user of Iken’s legal case management software
    Logo of west oxfordshire district council a user of Iken’s legal case management software
    Logo of west yorkshire combined authority a user of Iken’s legal case management software
    Logo of West Northamptonshire council a user of Iken’s legal case management software
    Logo of wiltshire council a user of Iken’s legal case management software
Trusted by Local Authorities, Legal Teams & Public Sector Organisations
  • Logo of Ageas a user of Iken’s legal case management software
    Logo of Ashford Borough Council  a user of Iken’s legal case management software
    Logo of Barnsley Borough Council a user of Iken’s legal case management software
    Logo of BANES  a user of Iken’s legal case management software
    Logo of BPIF a user of Iken’s legal case management software
    Logo of Bromley London Council a user of Iken’s legal case management software
    Logo of Canal and River trust a user of Iken’s legal case management software
    Logo of Canterbury City Council a user of Iken’s legal case management software
    Logo of Cardiff City Council a user of Iken’s legal case management software
    Logo of Charwood a user of Iken’s legal case management software
    Logo of Chelsmford City COuncil a user of Iken’s legal case management software
    Logo of City of Westminster a user of Iken’s legal case management software
    Logo of Costwold district council a user of Iken’s legal case management software
    Log of Dyred powys police a user of Iken’s legal case management software
    Logo of eastlaw a user of Iken’s legal case management software
    Logo of Folkesone and hythe district council a user of Iken’s legal case management software
    Logo of forest of dean district council a user of Iken’s legal case management software
    Logo of greater manachester police a user of Iken’s legal case management software
    Logo of herefordshire council a user of Iken’s legal case management software
    Logo of hertfordshire council a user of Iken’s legal case management software
    Logo of hillingdon council a user of Iken’s legal case management software
    Logo of isle of wight council a user of Iken’s legal case management software
    Logo of lancashire constabulary a user of Iken’s legal case management software
    Logo of enfield council a user of Iken’s legal case management software
    Logo of lincolnshire county council a user of Iken’s legal case management software
    Logo of loughborough university a user of Iken’s legal case management software
    Logo of milton keynes city council a user of Iken’s legal case management software
    Logo of north lincolnshire council a user of Iken’s legal case management software
    Logo of North west leicestershire district council a user of Iken’s legal case management software
    Logo of Royal borough of greenwich a user of Iken’s legal case management software
    Logo of Reading borough council a user of Iken’s legal case management software
    Logo of Rotherham metropolitan borough council a user of Iken’s legal case management software
    Logo of Kensington and chelsea borough council a user of Iken’s legal case management software
    Logo of Rushcliffe borough council a user of Iken’s legal case management software
    Logo of south oxforhsire district council a user of Iken’s legal case management software
    Logo of Southampton city council a user of Iken’s legal case management software
    Logo of staffordshire county council a user of Iken’s legal case management software
    Logo of suffolk county council a user of Iken’s legal case management software
    Logo of surrey heath borough council a user of Iken’s legal case management software
    Logo of thurrock a user of Iken’s legal case management software
    Logo of vale of white horse district council a user of Iken’s legal case management software
    Logo of warwickshire police a user of Iken’s legal case management software
    Logo of west oxfordshire district council a user of Iken’s legal case management software
    Logo of west yorkshire combined authority a user of Iken’s legal case management software
    Logo of West Northamptonshire council a user of Iken’s legal case management software
    Logo of wiltshire council a user of Iken’s legal case management software

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© 2025 Iken Business Ltd. First Floor, PS21, 21 Prince Street, Bristol, BS1 4PH, UK
Registered in England & Wales | Company Registration Number:- 2776536 | VAT Registration Number: GB 609526041

© 2025 Iken Business Ltd. First Floor, PS21, 21 Prince Street, Bristol, BS1 4PH, UK
Registered in England & Wales | Company Registration Number:- 2776536 | VAT Registration Number: GB 609526041

© 2025 Iken Business Ltd. First Floor, PS21, 21 Prince Street, Bristol, BS1 4PH, UK
Registered in England & Wales | Company Registration Number:- 2776536 | VAT Registration Number: GB 609526041