SMARTER HR WORKFLOWS
Iken helps HR teams manage sensitive casework through configurable workflows, bringing consistency and accountability to every stage.
Configurable Workflows
Task Automation
Real-Time Oversight
HOW YOUR WORK FLOWS
Different HR cases Different routes
Configure workflows around the stages, decisions and responsibilities involved in employee casework, helping teams follow procedures while accommodating different investigations, outcomes and appeals.
Configurable Stages
Branching Decisions
Repeatable Processes
Disciplinary hearing
Hearing held, with outcome and resulting actions recorded and communicated in Iken.
Appeal Received?
Has an appeal been submitted following the decision?
Conclude
Case concluded
Complete disciplinary case history retained in Iken.
AUTOMATE ROUTINE WORK
Less administration, more time for people
Automate routine tasks and notifications as HR cases progress, helping teams coordinate investigations, manage dates and prepare standard correspondence while keeping decisions with the appropriate people.
Automated Tasks
Prompts & Notifications
Document Generation
Document Management
Organised around the matter
Workplace Conduct Investigation
14 Documents
Correspondence
Investigation Plan
Evidence
Witness Statements
Outcome Documents
ONE CONNECTED RECORD
Keep sensitive case information connected
Bring correspondence, investigation notes, evidence and actions together in a case record, with controlled access to help HR teams manage sensitive information and maintain a clear history of decisions and activity.
Documents & Correspondence
Tasks & Key Dates
Complete Case History
CLEARER OVERSIGHT
Know where every HR case stands
Track case progress, dates and outstanding actions, with configurable dashboards and reporting to help authorised HR teams understand workloads, identify cases requiring attention and maintain oversight.
Matter Progress
Key Dates & Alerts
Dashboards & Reporting
HR Services Dashboard
Reporting
Matters by Legal Area
Employee Relations
42
Grievances
31
Disciplinary
24
Absence Management
17
Capability & Performance
10
Approaching Deadlines
5
Grievance Response
2 Days
Investigation Review
5 Days
Appeal Hearing
7 Days
124
Active Matters
↑ 12%
86
New matters
↑ 8%
1,240
Hours recoreded
↑ 15%
18
Team members
BOOK A DEMO
See how Iken could work for your HR/ER team
Explore how Iken helps HR and Employee Relations teams manage sensitive casework, maintain consistent processes and gain clearer oversight of activity and decisions.
Short, no-obligation conversation
