SMARTER NHS LEGAL WORKFLOWS
Iken helps NHS legal teams manage different processes through configurable workflows, bringing consistency and visibility to complex casework.
Configurable Workflows
Task Automation
Real-Time Oversight
HOW YOUR WORK FLOWS
Different matters
Different routes
Configure workflows around the stages, decisions and responsibilities involved in NHS legal work, providing consistency while accommodating different processes, from claims and inquests to employment and advisory matters.
Configurable Stages
Branching Decisions
Repeatable Processes
Additional input required?
Identify whether information is needed from Patient Safety, Complaints or other Trust teams.
Patient Safety
Request information
From the Patient Safety team.
Complaints
Request information
From the Complaints team.
Neither
Continue investigation
No additional teams required.
AUTOMATE ROUTINE WORK
Less administration, more time for legal work
Automate routine tasks and notifications across different legal matters, helping NHS teams coordinate actions, manage important dates and prepare standard documents with less manual administration.
Automated Tasks
Prompts & Notifications
Document Generation
Document Management
Organised around the matter
Patient Care Inquest
12 Documents
Coroner Correspondence
Witness Statements
Clinical Records
Legal Advice
Hearing Documents
ONE CONNECTED RECORD
Keep everything connected to the matter
Bring correspondence, supporting evidence, legal documents and actions together in one case record, helping NHS legal teams access relevant information and maintain continuity throughout each matter.
Documents & Correspondence
Tasks & Key Dates
Complete Case History
CLEARER OVERSIGHT
Know where every matter stands
Track matter progress, deadlines and outstanding actions, with configurable dashboards and reporting to help NHS legal teams understand workloads and maintain oversight across different types of legal work.
Matter Progress
Key Dates & Alerts
Dashboards & Reporting
NHS Legal Dashboard
Reporting
Matters by Legal Area
Clinical Negligence Claims
42
Inquests
31
Employment Matters
24
Personal Injury Claims
17
Legal Advice & Governance
10
Approaching Deadlines
5
Claim Response Due
2 Days
Inquest Hearing
5 Days
Disclosure Deadline
7 Days
124
Active Matters
↑ 12%
86
New matters
↑ 8%
1,240
Hours recoreded
↑ 15%
18
Team members
BOOK A DEMO
See how Iken could work for your NHS Legal team
Explore how Iken can help your team centralise legal work, strengthen governance and gain greater visibility across complex and sensitive matters.
Short, no-obligation conversation
