Matters Redesign
A Consistent, Intuitive Case Experience
A refreshed, smarter way to manage your matters — combining a streamlined interface, intuitive actions, and future-ready design to help your team stay focused and productive.
The Challenges and Needs for the Matters Redesign
Consistency and Clarity: Deliver a familiar and predictable interface across the main case areas, reducing the learning curve and boosting user confidence.
Streamlined Navigation: Simplify how users interact with documents, diaries, and matter items, reducing time spent navigating and increasing time spent on meaningful work.
Productivity: Enable quicker access to case information, remove unnecessary steps in workflows, and create the foundation for future enhancements and quality-of-life improvements.
Iken’s Solution
A Redesigned Core Experience for Smarter Case Management
How it works
Matters Redesign delivers a redesigned case experience with productivity and simplicity at its core.
Familiar, Yet Fresh Design: A modernised interface that reflects user feedback and current usability best practices — without disrupting existing workflows.
Quicker Actions: Perform actions directly from matter views with smart contextual tools that reduce unnecessary clicks.
Unified Experience: Whether managing one case or switching between many, users benefit from a consistent layout and experience, cutting down on confusion and improving clarity.
Foundation for Innovation: With a consistent design standard in place, our team can deliver new features and enhancements more quickly and confidently.
